Terms of service

This Site www.vodecsenergizer.com is operated as per the Confidentiality Terms and Policy hereunder. These terms are in compliance with the Consumer Protection Act, the Electronic Commerce Act, and the European Legislation. The terms shall be binding for you, and we therefore ask you to read them carefully and if you don’t agree with them, please, leave this website!

As a visitor you need to know that www.vodecsenergizer.com may alter these rules at its own discretion and at any time, without any prior notice. Before placing an order, please, check the website for updates!

• Our Terms of service are mandatory for all visitors of www.vodecsenergizer.com and are enforceable as of the moment you open (visit) the page, and shall be applicable for all your subsequent actions. You are obliged to get acquainted with these Terms and by accessing and using this website in any way whatsoever you hereby agree and accept the General Provisions.
• In case you as a consumer do not agree to the Terms of service for this website use, please immediately stop using this website!
• By visiting and opening any webpage of www.vodecsenergizer.com, either by directly writing the address in your browser, by finding it via a search engine, via a link from another website, or in any other way whatsoever, you agree to the use of the following Website Terms of Use:

This site www.vodecsenergizer.com, as well as all materials, texts, images and drawings published on the website are subject to Copyright and are the exclusive property of and are under the management of Sellmax Group LTD, VAT: BG205357314, office address: 2850 Petrich, 4 Iskar str., Bulgaria; Contact us anytime at e-mail: office@vodecsenergizer.com.

Liability

• Each visitor shall have the right to use the entire information and content of this website only for its own personal needs.
• This pages of this Site may contain links to other webpages, to which the Terms of service of www.vodecsenergizer.com are not applicable. Each visitor (you) shall be obliged to get acquainted with their own General Conditions.
• Every action or lack of action on the part of the consumer shall not have the right to damage in any way the website contents or software, as well as the contents or software of our webpages or other services, through which the website becomes accessible, as any such action shall be deemed a violation of these Terms of service.
• Vodecsenergizer.com shall have the right to collect anonymous statistical data about the visitors, which could not identify in any way whatsoever any personal data, except for IP address. Vodecsenergizer.com will use this information for remarketing and for better service.

Order

• Each customer may place an Order on the website by additing the desired quantity of the product to the Shopping cart by following the steps specified in the website to complete, pay and send the Order.
• Each added item of Body and Brain Energizer shall be accessible for purchase in the available quantities.
• Vodecsenergizer.com shall bear responsibility for the delivery only of the respective number of packages of the profuct from the registered order.
• Each customer shall be obliged and shall be liable for all data for the purchase declared by the same by his/her completed order sent to www.vodecsenergizer.com, to be true, complete and precise as at the date of sending the Order.
• By sending an Order, the customer allows a representative of www.vodecsenergizer.com to contact him/her, in any way possible about the placed Order, if necessary.

Privacy Policy - We secure your personal data

• YOUR PERSONAL DATA IS CONFIDENTIAL AND SECURE!
• This Site is under the management of Confidentiality Terms and Policy as specified hereunder. These terms are in compliance with the Consumer Protection Act, the Electronic Commerce Act, and the EU legislation.
• Your Personal Data
  To make an order, you need to provide us with your name and last name, e-mail, phone number and delivery address. We shall use all your data only to manage, process and send your order, as well as to communicate with you.
• Your Data is Secure
  You send information to us about your order and your personal data, via secure connection. Www.vodecsenergizer.com uses Secure Sockets Layer (SSL), which encrypts data before being sent. This software protects all personal data about your order.
• Consent to use your personal information
  We protect your personal data! We collect such information only for the purpose of processing your order. Such data shall be used only by the courier company as necessary to make the delivery of your order. We will never provide your personal data or any details of you to any other company or third party.
• Disclosure of Information
  We may transfer or otherwise disclose information collected from and about you to the following entities for the following purposes:
  
  - to our employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers and suppliers, if the disclosure will enable any of these entities to perform a business, professional or technical support function for us;
  - to our employees, independent contractors, service providers and suppliers, to fulfill a product or service request;
  - as necessary if we believe that there has been a violation of the Site Terms of Use or of our rights or the rights of any third party;
  - to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law;
  - in the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets.
• Storage of your personal data
  All your personal data will be automatically deleted 3 (three) months after successful delivery or after closeing of another occurring cases. You have the right to request the deletion of your personal information before this term.
• As a visitor you need to be aware of the fact that www.vodecsenergizer.com may change those Confidentiality Rules at its own discretion, at any time and without any preliminary notice, as in case of any changes, such shall be published on this website. Before making an order, please check the website for any updates!

Payment

• We accept payments only by Credit/Debit Cards.
• All clients of www.vodecsenergizer.com pay their order via their own credit/debit card - Visa, MasterCard, Maestro.... After choosing the quantity of "Body and Brain Energizer", in your shopping cart you will see the final amount in Euro. This amount will be also specified in an e-mail following the confirmation of your order. The confirmation of your payment shall automatically confirm your order, which shall be immediately processed and sent. Vodecsenergizer.com uses a Digital Certificate to secure your data.

Delivery

• We deliver "Body and Brain Energizer" to each EU Member Country by courier to an address specified by You within 10 business days as of sending the order. But please be advised this may be unachievable during busy times and public holidays.
  For the countries Cyprus and Malta the delivery term may to be longer.
• Each successfuly paid and confirmed order shall be processed and sent the next working day.
• Our system provides то each client a tracking link to the order, so you can check where your order is located in real time.
• Each order shall be sent to an address specified by the client! We may contact you to clarify some delivery data, if necessary!
• Free Delivery within Europe.

Cancellation and Return

• We comply in accordance with EU law which governs the sale of goods at a distance for consumers within the EU. If you wish to cancel an order because you have changed your mind, you must inform us in writing at office@vodecsenergizer.com quoting your order number no later than 14 days of having received your item. We will then advise you where and how to return your item. After written approval, customers have 14 days to return their items back to us. Returns received after this period unfortunately cannot be processed. You will be responsible for the cost of returning the item to us and we will only offer a refund as long as the item is sent back in a sellable condition. We suggest you use a tracked method of delivery and package your item well, as you will be responsible for your item until it is delivered to us.
• If you are returning your item because it is defective, you must inform us in writing at office@vodecsenergizer.com within 30 days of the item being shipped to you. More information about these cases, check the "Defective items" section below.
• Your right to return of goods shall be automatically canceled if you have unpacked the product, if you have disturbed the package, the label or the overall or partial commercial appearance of the product.
• In case you pursuance of all conditions for return, we will reimburse the total amount of the Order you made to a bank account specified by you, or back to the bank card used for the payment of the Order, upon deduction of the respective transfer fee.

Defective items

If you believe that you have received your item(s) in a defective state, you must notify us within 30 days of receiving the item, in writing, to office@vodecsenergizer.com. You will need to provide us with the following details in order for us to fully investigate your claim:

• Order Number
• As much detail as possible describing what defect has been found.
• Product Batch Number and Best Before Date 
• Photographic evidence to support your claim of the defect found.
• Confirmation of how and where the product was stored.
• Confirmation of approximately how much of the product remains/has been used.
• Confirmation that the pouch was received sealed and untampered with.

After receiving these details and reviewing your case, we will then notify you of what next steps are to be taken.

Please also be aware that you must also retain the item, leaving it in the condition in which it was received. Disposal of an item prior to notification to us of a defect will not be accepted as we will require this evidence to support your claim.

If you have not received your item

• If your item has not arrived in the expected timescales, we would be happy to hear from you. Buyers have 30 days from the date of payment to contact us if your item has not arrived. 
• If you have not received your item, please do not hesitate to get in touch. If you have not received your item within 15 days, we ask customers to kindly check for any missed collection cards that may have been left by the courier. We also often find that postal services forget to leave collection cards, so customers are not aware that a delivery attempt has been made. In this case, we advise that customers contact their local Postal Office to check for any items being held for collection. We are also seeing an increasing number of cases where postmen are leaving parcels on people's property without any notification. Therefore, we ask that you check around your property e.g. recycling bins, side of the house, other covered places, etc. just to make sure.
• If you have still not received your item after 15 business days have passed since dispatch, please feel free to contact us via office@vodecsenergizer.com and we will get back to you as soon as possible.
• Each circumstance is thoroughly investigated and ruled on a case by case basis. Please note that items not delivered as the result of an incorrect address having been input by the customer at the time of placing their order, will not be the responsibility of www.vodecsenergizer.com and you will not be entitled to a refund if your order does not make it to you.

Disclaimer

• GENERAL MEDICAL CONDITIONS

The information published on the website www.vodecsenergizer.com is not a replacement of a professional medical advice, a diagnosis or treatment. In case of seeking professional medical aid, please, contact the respective medical institution or physician. Vodecsenergizer.com shall bear no responsibility for the application by the consumer of the advices, the product or any other information whatsoever published on this website. If you are not sure about the application of "Body and Brain Energizer", please, consult with your physician as regards the information read or found by you in the website www.vodecsenergizer.com. Never neglect the professional medical aid.

• WAIVER OF PERSONAL LIABILITY

The entire information published in the website www.vodecsenergizer.com is based on experience, researches, statistics, observations and analysis. Vodecsenergizer.com does not aim at giving any medical advices. Before you start the consumption of "Body and Brain Energizer", please, consult your General Practitioner or a dietologist. The information published in the website www.vodecsenergizer.com is provided for the purpose of showing the potential result you may achieve by "Body and Brain Energizer". There is no guarantee that you will receive the same results as described in this website. The results from using "Body and Brain Energizer" are individual for the different consumers and depend on their physical indicators, habits and health condition! Vodecsenergizer.com shall bear no responsibility for your actions following the purchase of "Body and Brain Energizer".
 

• LIABILITY IN CASE OF PRODUCT MISUSE

1. "Body and Brain Energizer" is not a medical product and should not be used as such in any way whatsoever. Vodecsenergizer.com shall bear no responsibility in case of use of "Body and Brain Energizer" as a medicinal product.
2. Vodecsenergizer.com shall bear no responsibility for any psychological or physical damages occurred after the use of "Body and Brain Energizer". Before use it is mandatory that you consult with a physician or with a specialist as regards the way of admission of the products.
3. Pregnant women, nursing mothers and children should NOT consume "Body and Brain Energizer"!
4. Vodecsenergizer.com shall bear no responsibility for any psychological or physical damages occurred after the use of "Body and Brain Energizer" combined with another product. If you take any drugs or suffer from any disease, it is mandatory that you consult with a physician or with a specialist before drinking "Body and Brain Energizer".
5. The information contained in the www.vodecsenergizer.com website  is of information nature only and should not impact in any way whatsoever on the choice and way of admission of "Body and Brain Energizer".  

Applicable Law

• Regarding any questions not settled by the present General Conditions, the provisions of the applicable European Legislation shall be applicable. Any disputes as regards the use of the website or the services and resources granted in the website, which cannot be settled via negotiations via mutual agreement, shall be referred for settlement to the competent European Court.

Thank you for getting acquainted with our Terms of service for use of www.vodecsenergizer.com

Contact us
If you have questions about our Terms please contact us at 
office@vodecsenergizer.com